although every operator must hope that their shops can be hot business, however, in the actual operating conditions, a variety of anomalies are always prone to. Once the shop appeared abnormal, countless operators are completely helpless, do not know how to solve the long-term development of the store has a very negative impact. So, how to solve the abnormal health museum? Let me see small series of.
with the health museum more and more fire, want to invest in this industry is more and more, for the SPA service industry, the daily management of the health center should pay special attention to the abnormal situation, timely health museum, then Xiaobian for everyone to share solutions under abnormal conditions of the health museum.
first step: the discovery of unusual circumstances. There is a clear definition of abnormal; ready to health museum abnormal procedures and tools.
The second step of
: contact with the relevant personnel to cause the abnormal situation of the health museum. When, and who (including the absence of the occasion) to contact the production of perfect display lights, bulletin boards, abnormal contact chart…… Design and use of exception reports.
third step: Health Museum abnormal situation confirmed. On site, in kind, realism; immediately visit the scene; not angry at his mistakes.
The fourth step of
: the treatment of abnormal health museum. Clear job assignment; quick judgment is to terminate the service or continue to serve. Deal with the batch of products and services, and make the most of the basic countermeasures.
The fifth step of
: the confirmation of the abnormal situation of health museum. Do not stop the abnormal situation, to maintain the effect of tracking; avoid horizontal expansion (level); the use of lessons after the management; development of the relevant provisions of the exception management.
now many operators can not successfully open a shop, in fact, with their own understanding of the extent of the store has a very large relationship. Only the Health Museum has a very clear understanding, it will be in time to solve the abnormal. In short, pay attention to the above points, open the health care hall!